CX Stars 2023

Number of winners found:

Advanced CX - 4 Stars

AIA Malaysia

Insurance

CX Mastery Level

Advanced CX

CX Star Rating

4.03

Proficient CX - 3 Stars

Affin Bank

Banking

CX Mastery Level

Proficient CX

CX Star Rating

3.55

Advanced CX - 4 Stars

Axis Bank

Banking

CX Mastery Level

Advanced CX

CX Star Rating

4.07

Advanced CX - 4 Stars

BRI

Banking

CX Mastery Level

Advanced CX

CX Star Rating

4.05

Proficient CX - 3 Stars

Bangkok Bank

Banking

CX Mastery Level

Proficient CX

CX Star Rating

3.35

Proficient CX - 3 Stars

Bank Mandiri

Banking

CX Mastery Level

Proficient CX

CX Star Rating

3.81

Proficient CX - 3 Stars

Bharti Airtel

Telco

CX Mastery Level

Proficient CX

CX Star Rating

3.91

Proficient CX - 3 Stars

CNH Industrial

Others

CX Mastery Level

Proficient CX

CX Star Rating

3.17

Proficient CX - 3 Stars

Celcom Digi

Telco

CX Mastery Level

Proficient CX

CX Star Rating

3.91

Advanced CX - 4 Stars

DBS Bank

Banking

CX Mastery Level

Advanced CX

CX Star Rating

4.22

Exceptional CX - 5 Stars

Financial services

CX Mastery Level

Exceptional CX

CX Star Rating

4.51

Advanced CX - 4 Stars

Generali

Insurance

CX Mastery Level

Advanced CX

CX Star Rating

4.07

Proficient CX - 3 Stars

Great Eastern

Insurance

CX Mastery Level

Proficient CX

CX Star Rating

3.76

Advanced CX - 4 Stars

ICICI

Banking

CX Mastery Level

Advanced CX

CX Star Rating

4.09

Proficient CX - 3 Stars

Jolibee

Others

CX Mastery Level

Proficient CX

CX Star Rating

3.91

Advanced CX - 4 Stars

Kasikornline

Banking

CX Mastery Level

Advanced CX

CX Star Rating

4.09

Advanced CX - 4 Stars

AIS

Telco

CX Mastery Level

Advanced CX

CX Star Rating

4.01

Proficient CX - 3 Stars

Air Asia

Travel & Hospitality

CX Mastery Level

Proficient CX

CX Star Rating

3.96

Proficient CX - 3 Stars

BNI

Banking

CX Mastery Level

Proficient CX

CX Star Rating

3.97

Exceptional CX - 5 Stars

Bajaj Allianz

Insurance

CX Mastery Level

Exceptional CX

CX Star Rating

4.51

Proficient CX - 3 Stars

Bank Danamon

Banking

CX Mastery Level

Proficient CX

CX Star Rating

3.75

Proficient CX - 3 Stars

Bank Rakyat

Banking

CX Mastery Level

Proficient CX

CX Star Rating

3.62

Advanced CX - 4 Stars

Blibli

E-commerce

CX Mastery Level

Advanced CX

CX Star Rating

4.29

Exceptional CX - 5 Stars

CPF

Others

CX Mastery Level

Exceptional CX

CX Star Rating

4.51

Advanced CX - 4 Stars

Changi Airport

Airlines

CX Mastery Level

Advanced CX

CX Star Rating

4.47

Advanced CX - 4 Stars

DHL Express (M) Sdn Bhd

Logistics

CX Mastery Level

Advanced CX

CX Star Rating

4.18

Proficient CX - 3 Stars

GXS

Neo/Digital Banks

CX Mastery Level

Proficient CX

CX Star Rating

3.35

Proficient CX - 3 Stars

GoJek

Digital/eCommerce

CX Mastery Level

Proficient CX

CX Star Rating

3.99

Advanced CX - 4 Stars

HDFC

Banking

CX Mastery Level

Advanced CX

CX Star Rating

4.19

Advanced CX - 4 Stars

ICICI Lombard

Insurance

CX Mastery Level

Advanced CX

CX Star Rating

4.1

Proficient CX - 3 Stars

Junio

Neo/Digital Banks

CX Mastery Level

Proficient CX

CX Star Rating

3.14

Advanced CX - 4 Stars

Krungsri bank

Banking

CX Mastery Level

Advanced CX

CX Star Rating

4.18

Proficient CX - 3 Stars

Aeon credit card

Financial services

CX Mastery Level

Proficient CX

CX Star Rating

3.41

Proficient CX - 3 Stars

AmBank

Banking

CX Mastery Level

Proficient CX

CX Star Rating

3.48

Proficient CX - 3 Stars

BPI

Banking

CX Mastery Level

Proficient CX

CX Star Rating

3.81

Advanced CX - 4 Stars

Bangkok Airways

Travel & Hospitality

CX Mastery Level

Advanced CX

CX Star Rating

4.03

Proficient CX - 3 Stars

Bank Islam

Banking

CX Mastery Level

Proficient CX

CX Star Rating

3.89

Proficient CX - 3 Stars

Bank of Baroda

Banking

CX Mastery Level

Proficient CX

CX Star Rating

3.87

Proficient CX - 3 Stars

CIMB

Banking

CX Mastery Level

Proficient CX

CX Star Rating

3.73

Proficient CX - 3 Stars

Canara Bank

Banking

CX Mastery Level

Proficient CX

CX Star Rating

3.97

Proficient CX - 3 Stars

Circles.Life

Telco

CX Mastery Level

Proficient CX

CX Star Rating

3.71

Proficient CX - 3 Stars

Etiqa

Insurance

CX Mastery Level

Proficient CX

CX Star Rating

3.33

Advanced CX - 4 Stars

Garuda Indonesia

Travel & Hospitality

CX Mastery Level

Advanced CX

CX Star Rating

4.04

Advanced CX - 4 Stars

Grab

Digital/eCommerce

CX Mastery Level

Advanced CX

CX Star Rating

4.27

Advanced CX - 4 Stars

Hong Leong Bank

Banking

CX Mastery Level

Advanced CX

CX Star Rating

4.07

Advanced CX - 4 Stars

Indigo

Travel & Hospitality

CX Mastery Level

Advanced CX

CX Star Rating

4.2

Advanced CX - 4 Stars

Jupiter

Neo/Digital Banks

CX Mastery Level

Advanced CX

CX Star Rating

4.01

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