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Our Purpose - Deliver Exceptional CX

Welcome to the CX Premium, a quarterly newsletter that talks about CX in Insurance. The Insurance sector is going through a shift change in its business with newer distribution models, increased competition and tech disruption, and geopolitical uncertainties. The need for insurers to embrace innovation to drive efficiencies and meet the fast evolving expectations of the modern insurance customer is critical for growth and survival. 


Our purpose with the CX Premium newsletter is to build a community of CX insurance professionals with whom we can share ideas, learn best practices & case studies and connect over networking sessions to share our stories & challenges. Over the course of the next few quarters, Twimbit CX analysts we will share their perspective on different CX trends to enable you to bring CX innovations in your organisation and deliver exceptional CX. 

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